Privacy Policy

Privacy Policy
Last Modified: June 16, 2025
Entity: Ailabs Internet Technologies Pvt. Ltd.
Jurisdiction: Pune, Maharashtra, India

Introduction

Ailabs Internet Technologies Pvt. Ltd. (“Company,” “we,” “our,” or “us”), the operator of JobSurge (“Platform”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you use our services through https://jobsurge.co (“Website”) and associated tools (collectively, the “Services”).

By using JobSurge, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from accessing our Services.

Our Services

JobSurge is an AI-powered career development platform that enables job seekers to create resumes, access mock interviews, receive AI-generated insights, schedule mentorship sessions, and complete project-based case studies. We may also connect users with job recommendations and progress-tracking tools.

JobSurge does not share user data with employers, recruiters, or third-party organizations without explicit user consent. The only exceptions are third-party tools required to run our infrastructure (e.g., OpenAI, Xano, Make.com), who are contractually bound to maintain data confidentiality.

Information We Collect

We collect the following categories of data:

1. Personal Information

• Name, email address, phone number

• Date of birth (if provided)

• Educational background, job history, and resume content

• AI-generated summaries or responses

2. Usage Data

• Device information and browser type

• IP address and location (approximate)

• Time spent on pages, clicks, and feature usage

3. Technical Data

• Cookies and session identifiers

• API interactions and logs from integrated services

4. Optional Information

• Mentor notes (if applicable)

• Assessment results

• Notes, feedback, or user-generated tasks/projects

How We Collect Information

We collect data:

• Directly from users via form submissions, profile setup, and manual uploads

• Automatically via analytics scripts and cookies

• Through integrations with tools like OpenAI (for AI content) and Xano (for data processing)

• From communication with our support or mentorship staff

How We Use Your Information

We use your information to:

• Deliver and maintain our Services

• Generate resumes and AI responses

• Personalize user experience and job recommendations

• Enable scheduling and communication for mentorship

• Improve product design and analytics

• Fulfill legal obligations and protect user safety

Disclosure of Personal Information

We may share personal data only under these conditions:

• With your explicit consent (e.g., sharing resume via public profile link)

• With platform service providers (e.g., hosting, AI models, analytics)

• When required by law or valid legal requests

We will never sell your personal data or use it for third-party advertising purposes.

Disclosure of Non-Personal Information

We may share anonymized, aggregated, or de-identified data with service providers, researchers, or for platform improvement. This information cannot be used to identify individual users.

Data Retention

We retain personal data only for as long as necessary to provide Services. If you delete your account or request deletion, we will remove your data from active systems within 30 days, unless retention is required by law.

Your Rights and Choices

You may:

• Access and update your profile

• Opt out of non-essential communications

• Delete your account

• Request data portability or restrict processing (by contacting shri@jobsurge.co)

Cookies and Tracking Technologies

JobSurge uses cookies to:

• Maintain session state and secure login

• Understand user behavior for analytics

• Customize dashboard features

You may disable cookies via your browser settings, though some features may be affected.

Data Security

We take appropriate security measures, including:

• HTTPS encryption

• Role-based data access

• Regular database backups

• Encrypted storage of sensitive content

No system is completely secure, and transmission of data is at your own risk. You are responsible for maintaining the confidentiality of your account credentials.

Third-Party Services

We partner with trusted providers including:

• OpenAI (for AI-based resume and chat features)

• Xano (backend processing)

• Make.com/n8n (automation)

• Stripe/Razorpay (if applicable for payment processing)

These services only access personal data required for feature delivery.

Children Under the Age of 18

JobSurge is not intended for children under 18 years of age. We do not knowingly collect data from minors. If we learn that personal information from a user under 18 has been collected, we will delete it immediately.

Business Transfers

If Ailabs Internet Technologies Pvt. Ltd. undergoes a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. All data will continue to be governed under this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements, business operations, or platform features. The “Last Modified” date will always reflect the current version.

Governing Law

This Privacy Policy is governed by the laws of India. By using JobSurge, you agree that any legal disputes will be resolved under the exclusive jurisdiction of courts located in Pune, Maharashtra.

Contact Us

If you have questions or requests about this Privacy Policy or your data rights, please contact:
📧 shri@jobsurge.co