Privacy Policy

# Privacy Policy **Effective Date:** 3 October 2026 **Last Updated:** 3 October 2026 At JobSurge, we understand that your career information is personal. This Privacy Policy explains how AI Labs Internet Technologies Pvt. Ltd., operating under the brand JobSurge ("we", "our", or "us"), collects, uses, stores, and protects your personal information when you access [www.jobsurge.co](http://www.jobsurge.co) or use our services. By using our website or services, you acknowledge the practices described in this Privacy Policy. ## 1. Information We Collect Depending on how you interact with JobSurge, we may collect the following information: ### A. Personal Information * Full name. * Email address. * Mobile number. * Location. * Professional contact details. ### B. Professional Information * Resume and CV. * Educational qualifications. * Employment history. * Skills and certifications. * LinkedIn profile information. * Career goals and preferences. * Salary expectations and notice period. * Job search history and preferences. ### C. Assessment Information When you participate in our assessments, we may collect: * Assessment responses. * Professional strengths and development areas. * Career preferences. * AI-generated assessment results. * Reports and consultation notes. ### D. Payment Information Payments are processed through authorized third-party payment gateways. We may receive transaction details, payment status, transaction identifiers, and billing information. We do not intend to store complete debit or credit card details on our servers. ### E. Technical Information We may collect certain technical information, including: * IP address. * Browser and device information. * Website usage data. * Cookies and similar technologies. * Log and diagnostic information. ## 2. How We Use Your Information We use your information to: 1. Conduct discovery calls and understand your career objectives. 2. Generate personalized AI-powered career assessments. 3. Prepare resumes, reports, and professional recommendations. 4. Deliver mentorship and career guidance. 5. Assist with job applications and recruiter outreach where authorized. 6. Communicate service updates, appointments, and payment confirmations. 7. Improve our platform, products, and user experience. 8. Prevent fraud, misuse, and unauthorized access. 9. Comply with applicable legal and regulatory requirements. We may also send promotional communications where permitted by law. You may opt out of marketing communications. ## 3. AI and Automated Processing JobSurge uses AI technologies to analyze professional information and generate personalized recommendations. Your information may be processed through third-party AI service providers for delivering assessments, reports, and related services. We use such processing for career support and service delivery. AI-generated outputs are advisory and may require human review. We do not represent AI-generated assessments as definitive psychological, medical, or employment decisions. ## 4. Sharing of Information We do not sell your personal information to third parties. We may share relevant information with: * Technology and cloud hosting providers. * AI service providers. * Payment processing partners. * Communication and email service providers. * Authorized mentors and JobSurge personnel. * Recruiters or prospective employers, where you have requested or authorized outreach. * Government or regulatory authorities where legally required. Information shared with service providers is limited to what is reasonably necessary for the relevant purpose. ## 5. Data Security We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based platform can guarantee absolute security. Users are encouraged not to share passwords or sensitive authentication credentials through unsecured channels. ## 6. Data Retention We retain personal information only for as long as reasonably necessary to: * Deliver our services. * Maintain user and transaction records. * Resolve disputes. * Meet legal and regulatory obligations. * Protect our legitimate business interests. When information is no longer required, we will delete or anonymize it, subject to applicable legal retention requirements. ## 7. Your Privacy Rights Subject to applicable law, you may: * Request access to your personal information. * Request correction of inaccurate information. * Request deletion of information where legally permissible. * Withdraw consent for consent-based processing. * Opt out of promotional communications. * Raise concerns regarding the handling of your information. To exercise these rights, contact us using the details below. ## 8. Cookies Our website may use cookies and similar technologies to improve functionality, understand website usage, and support analytics. You may control cookies through your browser settings or available website consent controls. Disabling certain cookies may affect website functionality. ## 9. Third-Party Websites Our website may contain links to third-party platforms. We are not responsible for the privacy practices of external websites. We encourage users to review their respective privacy policies. ## 10. Children's Privacy JobSurge's career services are intended for adults aged 18 years and above. We do not knowingly solicit personal information from children for our paid career services. ## 11. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date. ## 12. Contact and Grievance Redressal For privacy-related requests, complaints, or concerns: **JobSurge** AI Labs Internet Technologies Pvt. Ltd. Website: https://www.jobsurge.co Email: [shri@jobsurge.co](mailto:shri@jobsurge.co) WhatsApp: +91 8446813445